We are on our 3rd kid with Image Orthodontics and we have always loved them! But just to give an example of how amazing this staff is: my daughter had a tooth come out that was still glued to the wire on Saturday night. I messaged the office through FB asking for advice on what to do. Today, Christmas Eve AND a Sunday, Erika met us at the office to clip and change the wire. We could have clipped it at home, but she didn’t want Reese to be uncomfortable. LOVE this staff!